GREEN PEAK
Reset Seminar 2026
Retail Banking Playbook 2026 to 2030, in partnership with Standard Chartered Bank.
Reset Seminar 2026 convened 203 senior leaders from 39 organizations across banking, financial services, insurance and fintech, continuing the industry platform Reset launched in 2025. The seminar examined what Pakistan’s retail banking sector needs to change through 2030, moving the conversation from digital access to credit intelligence.
Commercial and Islamic banks made up 60 percent of attendees, joined by digital banks, fintech providers, insurance companies and microfinance institutions. Most attendees held CEO, president or CXO titles, keeping discussions focused on institutional priorities and execution rather than concept debate.
Presented in partnership with
Chief Guest
Zafar Masud
President & CEO
BOP
Closing Remarks
Atif Bajwa
President & CEO
Bank Alfalah
SESSION 1
Winning Customers 2026–2030
Keynote Speaker
Jim Brown
Non-Exec Chairman
Secure Trust Bank
Jim Brown is an experienced banking professional from New Zealand with extensive executive and board-level expertise across international financial services.
He currently serves as Chair of Secure Trust Bank Plc, a UK-listed specialist bank, and as a Non-Executive Director of Just Group Plc, a UK-listed insurance company. Jim also advises and invests in several fintech businesses across Europe and Asia.
Panel Discussion
Presentations
Najeeb Agrawalla
CEO, 1LINK
Change is Inevitable:
Interoperationability is the only sustainable response
Abu Abdullah Ashar Naeem
Co-founder & CEO, wAI Industries
The AI Paradox:
Why Revenue Generation Outperforms Cost Reduction in Emerging Markets
SESSION 2
Digital Solutions & AI In Retail Banking
Keynote Speaker
Xi Liang
Head of AI
Mashreq Bank
Xi Liang is a globally recognized AI executive and thought leader with decades of experience spanning banking, technology, consulting, retail, and healthcare. She currently serves as Head of Artificial Intelligence at Mashreq Bank, where she leads enterprise-wide AI strategy, drives large-scale innovation, and oversees the deployment of next-generation, production-grade AI solutions across the organization.
Panel Discussion
Presentations
Ajanthan Sivathas
CIO
SCB
The New Customer:
Redefining Trust and Client Experience
Dr. Waqas Javed
Divisional Head of Data Analytics and AI
BOP
Scaling AI Responsibly in Banking:
Operationalizing Inclusive Digital Lending
The retail banking playbook 2026 to 2030
The official dossier from the Reset Seminar, held on February 2, 2026, in partnership with Standard Chartered.
What’s inside
- Six strategic insights for retail banking through 2030
- An executive summary on credit, AI, inclusion, interoperability, talent, and cyber resilience
- Summaries of 3 keynotes, 2 panels, and 4 presentations
- Views from leaders at local and international banks, payment networks, and fintechs
Our Partners
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