Reset is evolving
A more focused platform, built around outcomes.
RESET was created to give Pakistan’s retail banking community a place to examine change, challenge established thinking and bring different perspectives into one conversation.
RESET 2.0 is the next step: more focused, more engaged and built around outcomes. It brings together banks, regulators, policymakers, industry bodies and practitioners to move that conversation forward, building on RESET 2025 and the Retail Banking Playbook Seminar.
The concept
What banking builds
Retail banking is often measured in accounts, deposits, loans and transactions. That is not how it is experienced.
Banking builds homes. It enables businesses. It creates security. It strengthens families. It unlocks opportunity.
What banks build goes far beyond finance. Across People and Culture, Digital Lending, Home Ownership, Small Businesses and Wealth, current and former practitioners curate the conversations on what works, what needs to improve, what customers need next and what we can build differently, together.
A visual language for Reset
Five conversations. Five expressions of Pakistan. One RESET.
Session 2
Building People & Culture
Chambeli
People. Connection. Culture.
Session 3
Scaling Digital Lending
Champa
Reach. Access. Connection.
Session 4
Scaling Home Ownership
Bougainvillea
Home. Belonging. Growth.
Session 5
Scaling Small Businesses
Cotton
Enterprise. Industry. Opportunity.
Session 6
Scaling Saving & Building Wealth
Mustard
Abundance. Growth. Prosperity.
Chief Guest & Keynote Speakers
Jameel Ahmad
Governor, State Bank of Pakistan
Adnan Pasha
Advisor on Special Initiatives to the Federal Minister for Finance and Revenue, Government of Pakistan
Atif Bajwa
President & CEO, Bank Alfalah Ltd
Setting the mandate
RESET 2026 will begin with the industry itself.
Leaders from across the sector will set the mandate, sharing their vision, identifying shared priorities and putting forward the questions that retail and small business financial service providers must address. RESET asks not what one bank can build, but what banking can build together.
SESSION 1
Retail Banking Leaders Mandate
- 10:45 am to 12:15 pm
- PC Marquee
- Panel | Q&A
Working Group Lead & Moderator
Aalishaan Zaidi
Head Retail Banking, HBL
Working Group Panelists
Saadya Riaz
Managing Director/Head Wealth & Retail Banking, Standard Chartered Bank
Mehreen Ahmed
Group Head, Retail Banking, Bank Alfalah Ltd
Haaris Mahmood Chaudhary
President & CEO, Mobilink Bank
Muhammad Hamayun Sajjad
Chief Executive Officer, Mashreq Pakistan
Zia Ul Hasan
Chief Operating Officer, Meezan Bank Ltd
Umair Aijaz
Chief Executive Officer, Raqami Islamic Digital Bank
SESSION 2
Building People & Culture
- 12:15 pm to 1:30 pm
- PC Marquee
- Keynote Address | Case Studies
Key topics
- Performance & Reward
- Culture & Talent Management
- Leadership
- Cross-industry Scorecard
Working Group Lead & Moderator
Sehr Ahmed
Founder & CEO, Momentum Advisory
Working Group Panelists
Khalid Zaman Khan
SEVP & Group Head HR, Learning & Development, Meezan Bank Ltd
Najeeb Agrawalla
CEO, 1LINK (Pvt) Ltd
Muhammad Umer
Head of HR, JS Bank
Aleena Tanvir
Chief People Officer, Mobilink Bank
Session 3
Scaling Digital Lending
- 2:15 pm to 3:45 pm
- PC Marquee
- Presentation, Panel | Q&A
- Runs in parallel with Session 4 in PC ZEVAR Hall
Key topics
- Digital onboarding
- Transaction data & Credit Intelligence
- AI-driven scoring
- Consent-based data exchange
- Responsible lending
Working Group Lead & Moderator
Mir Nejib Rehman
COO, Pakistan Banks Association
Working Group Panelists
Fahad Hasan
Financial Sector Specialist, World Bank Group
Farrukh Rehman
Group Head, Commercial & Retail Assets, UBL
Sharjeel Murtaza
Chief Digital Officer, Karandaaz
Salman Akhtar
CEO, AdalFi/Techlogix
Omar Khalid
COO, Tasdeeq
Syed Abid Raza Rizvi
Chief Retail Banking Officer, Raqami Islamic Digital Bank
Session 4
Scaling Home Ownership
- 2:15 pm to 3:45 pm
- PC ZEVAR Hall
- Presentation, Panel | Q&A
- Runs in parallel with Session 3 in PC Marquee
Key topics
- Strategic 5-year direction
- Supply-side & financial sector enablers
- Policy constraints
Working Group Lead
Imran Ahad
Ex MD & CEO, House Building Finance Company Ltd
Working Group Moderator & Panelists
Ammar Habib Khan
CEO, National Credit Guarantee Company Limited
Ejaz Muhammad
CEO, Arif Habib Dolmen REIT Management Limited
Mohammed Hassan Bakshi
Ex Central Chairman, Association of Builders and Developers of Pakistan (ABAD)
Aalishaan Zaidi
Head Retail Banking, HBL
Dr Noman Ahmed
Professor & Pro Vice Chancellor, NED University of Engineering & Technology
Syed Mujtaba Abbas
SEVP & Group Chief of Retail Banking, National Bank of Pakistan
Session 5
Scaling Small Businesses
Developing a practical roadmap and actionable industry recommendation for scaling SME/Agri finance in Pakistan.
- 3:45 pm to 5:15 pm
- PC Marquee
- Presentation, Panel | Q&A
- Runs in parallel with Session 6 in PC ZEVAR Hall
Key topics
- Voice of the Customer
- Regional best practices
- Lending constraints
- Digitization
- Scalable solutions
Working Group Lead
Aamir Kureshi
Member Executive Committee, HBL
Working Group Moderator & Panelists
Aamish Ahmed
Head of SME Banking & Business Transformation, Standard Chartered Bank
Atif Malik
Chief Operating Officer, JS Bank
Nofel Daud
Chief Digital Officer, The Bank of Punjab
Syed Jaffar Abbas Shirazi
SEVP, Head of NeoBiz, Mashreq Pakistan
Atta Ur Rehman
Chief Business Officer, Mobilink Bank
Session 6
Scaling Saving & Building Wealth
Looking beyond deposits towards a stronger culture of saving, investment and long-term wealth creation for individuals, families and the economy.
- 3:45 pm to 5:15 pm
- PC ZEVAR Hall
- Presentation, Panel | Q&A
- Runs in parallel with Session 5 in PC Marquee
Key topics
- Build a Nation That Saves
- Wealth distribution
- Investment culture
- Financial literacy
- Long-term capital creation
Working Group Lead & Moderator
Farrukh Sabzwari
CEO, Pakistan Stock Exchange
Working Group Panelists
Iffat Mankani
Chief Executive Officer, JS Investments
Faisal Abbasi
CEO, Punjab Life Insurance Company Ltd
Faisal Akhlaq
Country Head, Corporate Sales and Wealth Management Products, HBL Asset Management Ltd
Mohammad Shoaib
CEO, Lucky Investments Ltd
Imtiaz Gadar
Chief Executive Officer, Al-Meezan Investment Management Limited
Asma Haq
Director & Head Products, Wealth Solutions, Standard Chartered Bank
What's new at Reset 2.0
Expanding the conversation beyond the conference floor
Reset Radio
An ongoing conversation online with the people shaping banking. Extending the RESET platform beyond one day.
Reset Films
Short-form, editorial video exploring the issues, ideas and opportunities shaping each area of banking.
Plenary & Deep-Dive Sessions
Smaller, focused conversations allowing practitioners to go deeper into areas of opportunity.
The Reset Ecosystem
A dedicated space for networking and affiliated organizations that serve, enable and interact with the financial sector.
The journey so far
Building on RESET 2025 and the Reset Seminar
Reset | April 22, 2025 | Karachi
RESET 2025
46
firms
281
representatives
Firms by type, with number of representatives in brackets.
Reset Seminar | February 2, 2026 | Karachi
Retail Banking Playbook 2026 to 2030
203
attendees
39
organizations
Presented in partnership with Standard Chartered. Moving the conversation from digital access to credit intelligence.
The retail banking playbook 2026 to 2030
The official dossier from the Reset Seminar, held on February 2, 2026, in partnership with Standard Chartered.
What’s inside
- Six strategic insights for retail banking through 2030
- An executive summary on credit, AI, inclusion, interoperability, talent, and cyber resilience
- Summaries of 3 keynotes, 2 panels, and 4 presentations
- Views from leaders at local and international banks, payment networks, and fintechs
The journey so far
Our Partners
RESET is a Green Peak International event supported by Pakistan Banks Association.
Strategic Pillar
Strategic Pillar
Gold Sponsor
Gold Sponsor
Gold Sponsor
Gold Sponsor
Gold Sponsor
Silver Sponsor
Silver Sponsor
Silver Sponsor
Exhibitor Sponsor
Exhibitor Sponsor
Exhibitor Sponsor
Associate Sponsor
Run of day
The day at a glance, hour by hour
| Time | Segment | Format | Venue | Presenters |
|---|---|---|---|---|
| 9:30 am to 9:40 am | Bismillah & Welcome Address | Speaker | PC Marquee | Salman Sarwar Butt, CEO, Green Peak International |
| 9:40 am to 10:00 am | Session Overview (6) | Speakers | PC Marquee | Working Group Leads |
| 10:00 am to 10:15 am | Opening Keynote | Speaker | PC Marquee | Atif Bajwa, President & CEO, Bank Alfalah Limited |
| 10:15 am to 10:30 am | Chief Guest Address | Speaker | PC Marquee | Jameel Ahmad, Governor, State Bank of Pakistan |
| 10:30 am to 10:45 am | Ministry of Finance Address | Speaker | PC Marquee | Adnan Pasha, Advisor to Federal Minister for Finance & Revenue on Special Initiatives |
| 10:45 am to 12:15 pm | Session 1: Retail Banking Leaders Mandate | Panel | Q&A | PC Marquee | Retail Banking Leaders Working Group Members |
| 12:15 pm to 1:30 pm | Session 2: Building People & Culture | Keynote Address | Case Studies | PC Marquee | Working Group Lead & Members |
| 1:30 pm to 2:15 pm | Lunch | |||
| 2:15 pm to 3:45 pm | Session 3: Scaling Digital LendingParallel session | Presentation, Panel | Q&A | PC Marquee | Scaling Digital Lending Working Group Members |
| 2:15 pm to 3:45 pm | Session 4: Scaling Home OwnershipParallel session | Presentation, Panel | Q&A | PC ZEVAR Hall | Scaling Home Ownership Working Group Members |
| 3:45 pm to 5:15 pm | Session 5: Scaling Small BusinessesParallel session | Presentation, Panel | Q&A | PC Marquee | Scaling Small Businesses Working Group Members |
| 3:45 pm to 5:15 pm | Session 6: Scaling Saving & Building WealthParallel session | Presentation, Panel | Q&A | PC ZEVAR Hall | Scaling Saving & Wealth Working Group Members |
| 5:15 pm to 5:30 pm | Closing Session | PC Marquee | Muneer Kamal, CEO & Secretary General, Pakistan Banks Association |